Seamless Integrations
Tailored Solutions for Every Storage Operation
Every storage operation has unique needs that involve various aspects of the business. While our suite of applications addresses the diverse requirements of the storage industry, we understand that one solution rarely covers everything in the real world. That’s why RCM connects directly to the property management software you already run, including Self Storage Manager (SSM), Monument, and Hummingbird, with more integrations to come.
Tenant details, payments, and call transcripts flow where they belong, so your team spends less time switching between systems and more time helping customers.
Self Storage Manager (SSM) Integration
RCM connects directly to Self Storage Manager (SSM), so your agents and your property management software work from the same tenant information.
Calls are transcribed and pushed into SSM, and tenant details, payments, and call history stay where your team already works.
How Our SSM Integration Benefits You
Tenant Details on Every Call
Agents see tenant and prospect information while they’re talking with the customer.
Calls Logged Automatically
Call transcripts are pushed into SSM, so every conversation is on record without extra data entry.
One Tenant Record
Voice, video, texting, and web chat conversations tie back to one tenant record.
Less Switching Between Systems
Your team spends less time jumping between tools and more time helping customers.
Monument Integration
RCM connects directly to Monument, so your agents and your property management software work from the same tenant information.
Calls are transcribed and pushed into Monument, and tenant details, payments, and call history stay where your team already works.
How Our Monument Integration Benefits You
Tenant Details on Every Call
Agents see tenant and prospect information while they’re talking with the customer.
Calls Logged Automatically
Call transcripts are pushed into Monument, so every conversation is on record without extra data entry.
One Tenant Record
Voice, video, texting, and web chat conversations tie back to one tenant record.
Less Switching Between Systems
Your team spends less time jumping between tools and more time helping customers.
Hummingbird Integration
Hummingbird is a property management system (PMS) built for the self-storage industry by self-storage owners. Hummingbird has the infrastructure to support user-friendly third-party solutions that make operating storage properties more efficient.
Integrating with Hummingbird makes it possible for other operators to manage and take control of their operations more effectively.
RCM and Hummingbird’s platforms will allow for a seamless exchange of customer data taking property management and scalability to the next level.
How Our Hummingbird Integration Benefits You?
Tenant Profile
You can get accurate and up to date information on tenants.Instant Access
Access RCM through a web browser, and it’s always up-to-date.
Bulk Messages
You can send out bulk messages to all your tenants.